Martin L. Cohen, M.D.

Chairman | CEO | President – Cohen Brown Management Group & ProPractice

As the creator of Cohen Brown Management Group and ProPractice, Marty has always single-mindedly focused on helping individuals and organizations, and maximizing their potential.

Prior to entering the business world and becoming a visiting professor of management at the Drucker School of Management, his passion for helping people and commitment to excellence informed his career in medicine as an emergency room physician, psychiatrist, medical director, and medical researcher.

What is most gratifying for Marty are the World Standard results that have been produced in all these endeavors.

He is most excited now about ProPractice, our revolutionary breakthrough in verbal skills training, which Marty created to help people and organizations become “Uncatchably First”. ProPractice applies to sales, service, leadership, management, coaching, relationships, and/or any other situation where verbal communications are of vital importance.

ProPractice has also been used in preventive medicine, law enforcement communications / de-escalation, and is now entering the field of substance abuse rehabilitation. It has now also been adapted to optimize “speed-to-excellence” during new employee onboarding.

Marty attended UCLA School of Medicine, Cedars Sinai for his medical internship, and The UCLA Neuropsychiatric Institute for his psychiatric residency.

Cynthia Whitmer Griffith

Performance Results Network Director Senior Results Consultant

Cynthia Griffith currently serves as Performance Results Network Results Consultant for Credit Unions and Community Banks at Cohen Brown Management Group, Inc. and ProPractice.com. She has been in the financial-services industry for over 35 years in various capacities.

A graduate of the University of Akron, Cynthia spent a twenty-five year career with a community bank in Northeastern Ohio. During her career, she held every position within the branch and developed the organization’s first platform training program while working as a trainer. Cynthia was promoted to Assistant Vice President of Retail Administration where she worked closely with bank operations to develop branch procedures, and was a member of Product Pricing, Asset and Liability, and Retail Marketing committees.

Cynthia was named Vice President of Sales Development through a merger of equals involving two Cohen Brown financial institutions creating a 42 branch, $2.7 billion organization. Cynthia was responsible for driving and leading the sales process throughout the organization with particular focus in retail banking, consumer and business call centers, business banking, and had influence in the sales development process of corporate banking and wealth management. Cynthia successfully rolled out and embedded the ProPractice solution with numerous clients.

Stephen Parsons

Regional Director Europe

Prior to joining Cohen Brown and ProPractice.com, Stephen Parsons had an extensive career in the Financial Services Industry that spanned more than 28 years with two of the largest Financial Institutions in the Pacific Region. During that time Stephen held the roles of Executive Manager in the Commercial/Corporate segments and Area Manager Retail Banking where he used Cohen Brown core methodologies to drive outstanding Sales and Service outcomes. In his final role prior to joining Cohen Brown, Stephen, as General Manager, was part of a team that oversaw the sales and service transformation of the largest Bank in Australia, a process that led to the Bank achieving its long term vision of being number one in customer satisfaction.

Stephen has a go anywhere, anytime approach. He currently works with clients based in Australia, New Zealand, Indonesia, Singapore, Malaysia and Thailand, and so he has a depth and breadth of experience working across many cultures in a diverse range of Industries. Stephen has launched ProPractice in the Asia-Pacific region.

Stephen specializes in Sales and Service Leadership, and Coaching and Relationship Management. In his spare time he enjoys fishing, golf and family time.